What our Customers say...


Great team of people to work with! Appreciate their punctuality and professionalism!

We are very pleased with the service we received. They arrived on time, worked efficiently, and the outcome was excellent. I highly recommend SERVPRO of Berlin/ Williamstown.

I am satisfied with the service provided, very professional, they identified the water damage problem we had and it was resolved quickly. I highly recommend them!

Great place for all your Restoration issues.

They came out after my parents house had caught on fire. Thank you so much for the timely response. My parents are happy with the job they did.

This SERVPRO has a great, professional team. I had a family member have a water loss and they were quick to respond with their team and did a thorough job. We have nothing negative to say about the way they handled our situation and made us aware of the entire project. I would recommend them to anyone because I know that they will do the job right.

When I saw how much water damage and mold there was in my 2nd home, I was devastated. But, Nick was great. Showed up immediately and assured me that his team could get it taken care of. Boy did SERVPRO jump right into action. A whole team showed up and just the truck decal said... it was "Like it never even happened."

After a flood in my basement, SERVPRO was very helpful in getting my house and belongings dry as quick as possible

I was concerned about some possible mold in my home, SERVPRO of Berlin/Williamstown came out and explained to me the issue and exactly how to remediate it.

SERVPRO responded quickly after my refrigerator line leaked and flooded my kitchen. They were very helpful and courteous

I had a pipe burst in my home and flood multiple rooms. SERVPRO of Berlin/Williamstown was prompt on responding to my call and arriving to my home. When they arrived they were very polite and walked me through the entire process before starting. They were very professional with their work and made a bad experience a lot better. Thank you for your help!

I'm a small business owner and had an electrical fire at my shop that caused a lot of smoke damage. SERVPRO of Berlin/Williamstown understood that I needed to get things operational as fast as possible and worked diligently to make sure that my doors were opened again ASAP.

This past winter we had a pipe freeze and break in a rental property of ours that was being renovated at the time. Being out of state, I was not able to be at the property right away or during the course of the majority of the restoration. The guys at SERVPRO of Berlin/Williamstown communicated excellently with my neighbor and sent me pictures and updates throughout the course of the job. They made me feel very confident in the work that they were doing and that I didn't have to worry or make multiple trips down to check on them. Would definitely use them again.

Me and my husband started to notice a musty smell in our home, we were sure of where it was coming from so we called SERVPRO to see if they could help us find out what was causing it. They came out and discovered that we had some mold in our crawlspace that was probably the result of some standing water. They were able to get a crew out the next day to pump out the water and start removing the mold. Though it looked like a dirty and unenjoyable job, the guys never complained and worked hard. Thank you guys for your hard-work!


Nick was vary kind and helped me understand the process to cleaning up the water damage in my home. Thank you 

Great job SERVPRO 

The team moved quickly and where vary detailed in the clean up. Thank you SERVPRO we will definitely use you again if ever in need.

Great job cleaning up the mold and the team was very professional

This SERVPRO team was recommended to me for a mold issue and I am pleased with their work. I would use them again.

I had a leak I didn't know about until we found mold. Thankful I just saw a SERVPRO truck locally and called them up. They did a great job and I would recommend them.

Clean up was detailed and quick. Thank you SERVPRO 

A very professional team. I would use SERVPRO again. 

Thank you so much for taking care of my personal items and getting them looking new again.

The clean up seemed to be impossible but the SERVPRO guys did a great job. 

Great office staff who helped me understand the process of working with SERVPRO.

This is the team you want to call when your business has water damage. They worked efficiently and I was able to get back up and running. 

Nick and his team did a great job cleaning up my basement. I would definitely use them again.

A professional and efficient team. Thank you SERVPRO

Thank you so much for helping us with a busted water pipe after the freezing temperatures. 

Nick and the team did a good job cleaning up the mess from a water leak in our home. Thank you so much.

Thank you SERVPRO for taking care of the mold.

Nick and his team did a great job. Thank you SERVPRO Team

Your SERVPRO team was very professional and understood my needs and executed them properly. 

Professional and efficient with cleaning the ducts. Thank you for your teams great service. 

Pleased with the work done by this SERVPRO company.

The guys went out of there way to make me feel secure about the job and everything that was completed. 

Thank you Nick for being real detailed with the whole process and taking care of the damage.

We have such a terrible mess from water damage. So thankful I have this team working on our house. 

Thank you SERVPRO for cleaning up the mess. I was stressed at how much water was spread throughout the house. I am happy I called you guys to do the job.

We had a leak from our second floor bathroom and it went down into my first floor kitchen. Nick and his guys where professional and detailed with the cleaning and drying of our floors and ceiling.  

The team of people sent to fix up the damage from water to our business did a great job. 

I was very pleased with the service that your company provided . I would be happy to recommend SERVPRO .

very pleased with your service

very prompt and polite would recommend SERVPRO to my friends and family

very pleased , would recommend SERVPRO Was very happy with the services from the crew and office , very prompt and courteous ..

very happy with your services fast and prompt